CERTIFIED COURSE IN CUSTOMER RELATIONS MANAGER (CCCRM)
The Certified Course in Customer Relations Manager (CRM) equips individuals with the skills and knowledge necessary to manage and enhance customer interactions and rela-tionships effectively. The course covers essential topics such as CRM concepts, customer service principles, use of CRM systems, customer segmentation, effective communication strategies and customer retention methods.
Duration : 3 Months (150 Hours)
Eligibility : Plus Two